RMCTools Security Policy and Agreement

The following security policy applies to the Programming Security feature. In order to enable the programming security feature, you must agree to this policy.

RMCTools Security Policy (RSP)

Purpose

This policy specifies the circumstances under which Delta Computer Systems, Inc. dba Delta Motion ("Delta") will disable or bypass the programming security feature enabled by the copyright holder (“you” or “User”) of programming downloaded to RMC series controllers. Delta’s responsive customer support is an important service that benefits you and your customers. In order to ensure responsive service, Delta reserves the right to disable or bypass any and all security features applied to User programming.

When will the RSP be used?

This policy is intended to apply in customer support situations, including product repairs and phone or field service support, where an end user is unable to contact you or obtain customer support services from you in a timely manner.

How will the RSP be used?

Delta will disable or bypass programming security if Delta is contacted by an end user and determines that access, copying, or alteration of User programming is a necessary or desirable measure in assisting the end user.

If you have provided the contact information in the copyright notice field during User programming, Delta will make a good faith effort to contact you and request instructions on assisting the end user. If contact by Delta is made by electronic means rather than in-person, Delta will allow for a sixty (60) minute response time.
If you do not respond to Delta in writing within sixty (60) minutes, or if you have not provided Delta with effective contact information, or if Delta is unable to contact you for any other reason, Delta will proceed to assist the end user.

Therefore, in accordance with the RSP, and in consideration of your use of the programming security feature, you agree to the following:

RSP Agreement

You hereby grant to Delta a license to access, copy, and alter any source code you may program into any RMC series controller (“User Source Code”). Delta may access, copy, or alter User Source Code where Delta determines, in its sole discretion, that such action is necessary or desirable to assist an end user. Delta will make a good faith effort to avoid disclosure of User Source Code to the end user or any third parties while providing customer support. You hereby grant the end user a license to use User Source Code altered by Delta in accordance with the RSP, on the same terms and conditions as all User Source Code.

NO WARRANTY; LIMITATION OF LIABILITY. DELTA DOES NOT WARRANT THAT USE OF ANY PROGRAMMING SECURITY FEATURE WILL PROTECT USER SOURCE CODE FROM ANY UNAUTHORIZED USE OR DISCLOSURE. BY ENABLING THE PROGRAMMING SECURITY FEATURE, YOU EXPRESSLY AGREE THAT DELTA IS NOT LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR RELATED TO YOUR USE OF, OR DELTA DISABLING OR BYPASSING, ANY PROGRAMMING SECURITY FEATURE, INCLUDING WITHOUT LIMITATION, LIABILITY FOR ACCESS, COPYING, ALTERATION, OR OTHER USE OR FOR DISCLOSURE OF USER SOURCE CODE. MOREOVER, YOU AGREE TO INDEMNIFY DELTA AGAINST ANY AND ALL LIABILITY, LOSS, AND EXPENSE ARISING OUT OF USER SOURCE CODE OR ANY USE OF THE PROGRAMMING SECURITY FEATURE, WHETHER OR NOT DELTA PROVIDES ASSISTANCE TO AN END USER.